Ping Diagnostic

salescloud Sales Software CRM

The Ping operation is used to insure that your computer can connect to Software On Sailboat's @Cloud. The Ping diagnostic button is located in Files (Backstage) ==> @Cloud. It checks for:

  • Internet Connectivity Unable To Connect to @Cloud
  • Database
    • Not Set - No database has been defined
    • Status: Active - database exists
    • Does Not Exist - database has not been created
  • Deals If database exists, lists the number of Deals
  • Contacts If database exists, lists the number of Contacts