sales office administrator

How does this compare with a telemarketing piece like VanillaSoft?

Rod: I've been using VanillaSoft for my team of telemarketers to make appointments for several sales teams, but the costs of VS are bothering me. You've done a superb job of designing a CRM piece for salespeople, and I'd like to know if we can take it into a slightly different direction - telemarketing for teams. In order to replace VanillaSoft or iTMS my team would like: 1- integration with a VOIP system like Skype; 2- predictive dialing (this is less important than the other features); 3- a way for me to assign specific leads to specific users; 4- a way for me to track my users' a