Links can be added in the Deal, Contact, Appointment, and Task forms with the spirit of linking anything-to-anything. For example, a Deal could have links to several key contacts, a proposal document, the customer's homepage, a task to refine the proposal, and an appointment to present the proposal.
A link is broken when one end of the link - the target - disappears for some
reason. For example, a link from a deal to a document on your PC becomes broken
if the document is deleted. Since appointments and tasks are not a part of a
pipeline file, a link between a contact and a task can be broken if the pipeline
file is moved to another computer while the target task remains behind. A broken
link is not serious or fatal - it is something closer to a warning - "not
available at this moment". So the "state" of a link can be:
You can check the state of your links through the Verify State button below
your list of links. Each link will be checked and the State column reflects the
state of each link. Again, web page links are not checked... Open link: Website
Opening the website link opens the link in a browser.
Linking to a document does not include or copy the document into your
pipeline file. It is a link the file's location on your computer. If your
pipeline is moved to another computer, or the file is moved or deleted then the
link will be broken.
Opening the document link attempts to open the document using the web
browser. In a surprising number of cases this opens the document in a very
readable format.
A list of the current items is displayed. You may choose more than one item
using either shift or ctrl. A link will be created for each item selected.
The linked item will be opened in an Edit form.