Data Center Support & Diagnostics

***** Software On Sailboats Desktop Sales Manager v6
***** Contact management software, sales automation software, CRM software

Several automatic support tools are built into the Data Center Manager (TOOLS --> DATA CENTER MANAGER )

Support Menu

Normally the Data Center Manager Support menu is not expanded. Clicking on the menu expand button shows the Support menu.

Verify Connection

One of the most helpful buttons on the support menu is the "Verify your connection...".

Using this button, you can insure that your computer is able to:

Connect to the Data Center - ie has the required network connection to actually reach the Data Center

Connect to your post office - ie that you have the right post office name

Connect to your mailbox - ie that you have a mailbox number that belongs in the post office (box number 99 in a post office with 10 mailboxes won't work....)

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